
Streaming Account
Learn how to manage your Streaming account.
803
All
Question
Can't Log Into Directv Stream App
I've changed my password so I know what it is. I think this happens to certain devices because I couldn't log into an old Amazon fire stick device & this iPad is kinda old
Question
89
1
0
cancel direct tv stream
I was att tv now customer and want to cancel direct tv streaming. It has been impossible to do so. When I log into account it tells me my account is cancelled but that is an old Direct tv account.
Question
524
7
0
I signed on for AT&T streaming TV service on 02/26/2021 and was promised a $200 Visa Rewards Card. I never received my reward card.
On 02/26/2021 I began AT&T TV streaming services and was promised a $200 Visa Reward card. I never received my reward card yet, and if I don't receive my reward card I want to terminate services with Direct TV Stream (since you took over this 2-year contract on August 26, 2021), and I will pursue th
Question
149
1
0
Cancel Subscription
I have tried multiple times to cancel my subscription online and I get the error that the process is not available at this time. I have tried to find a phone number to call to no avail and the automated chat is useless in helping me cancel. It tells me to do what I am already doing and of course it
Question
214
3
0
How do you cance a subscription when the site won't allow it?
I do not want to get charged again. Your web site works as well as your streaming service for me, which is to say both do not. I hit cancel subscription and it prompts me to "chat" then it says, "oh, it's OK you don't want to chat, go ahead and cancel anyway." To which I get an error message saying
Question
462
7
0
Closed
Cancel this subscription NOW
Your site will NOT ALLOW ME TO CANCEL! All I get are error messages. Cancel it. Cancel it. Your service is horrible. Do not charge me again.
Question
135
2
0
report possible fraud email
I received an email message as shown below: HI ZELLA, WE HAVE DEACTIVATED YOUR ACCOUNT. We spotted signs of possible fraud on your DIRECTV STREAM account, so for your protection, we deactivated it on 10/01/2021. Let’s get your account back on track. Click here to chat online with a representative or
Question
123
1
0
BUNDLE with Internet
I was already an ATT Fiber 1000 customer, and signed up for DirecTv Stream to see if they had fixed the issues I had the first time I tried it a year ago. If I decide to stay after the 14 day rebate period, is there any discount for having both ATT fiber and DirecTv Stream?
Question
260
8
0

