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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

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Discount on DirectTV plan?

The first year of my Direct TV Choice plan ends today, and I do want to renew. I've been receiving robocalls about getting a 50% discount on my plan. They say they're from AT&T, but I think it's a scam? Does anyone know anything about this?

Question

151

2

0

DirectTV Billing Dispute Inquiry

I signed up for DirectTV Streaming's no contract agreement back in October 2021 whereby I received a plethora of misinformation as well as a lack thereof from the customer sales rep I had initially spoken to over the phone pertaining to DirectTV's Streaming no-contract agreement regarding early canc

Question

193

5

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mmtn52 You are a genius!

Thanks to mmtn52! Your advice regarding the ability to record local channels was spot on. I have two homes but use my primary residence as my billing address so my zip code on my 2nd home (location of box) did not match my billing zip code. I changed my billing address on one credit card and changed

Question

129

0

Deleting extra charges

HBO Max is the only extra I want right now. How do I delete the other channels?

Question

123

2

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STARZ subscription tiers

Are there different STARZ subscription tiers with DIRECTV Stream? I am trying to access Donnie Brasco via the STARZ app but it says I need to upgrade. I have the STARZ subscription via DIRECTV Stream but only see 3 STARZ channels in the lineup and was told there are supposed to be more by a DIRECTV

Question

281

2

0

Error 500

I cannot log into my DIRECTV stream on my devices. I’ve un installed and reinstalled several times and I’m still getting the error. Please help.

Question

190

4

0

Accepted Solution

Cancel DirectTv but keep add-ons?

We have a subscription to HBOMax via DirectTV Stream. However, we do not watch the channels on DirectTV Stream. Is there a way to cancel the channels and keep the HBOMax addon?

Question

569

1

0

Go Big Credit changed to a Mobility credit

Has anyone else this happen to them? I had a go big grandfathered credit that DIRECTV changed to a mobility credit in 2019, and now my credit is attached to my cellphone plan. thanks in advance to those who respond.

Question

123

1

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Price increase?!

I just noticed a 33% price increase in my service. December's charge was $71. January's charge was $105. Nothing changed on my account between the two bills. Was there a notice that I missed? I'm ok with a few percentage point increase, but $24? And here's the sad (and monopolistic) news -- I can't

Question

229

7

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Mobile access to my service

I would like to access my DirecTV service on my mobile phone, can you give me directions on doing this.

Question

150

1

0

NEED HELP?

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