
Streaming Account
Learn how to manage your Streaming account.
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DIRECTV STREAM SERVICE
I desperately need to change my auto-pay date...I've called customer numerous times now, been placed on eternal hold, been hung up on, etc.... Any suggestions on how to get this done, anyone???? THANKS for any feedback.
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155
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Free Unlimited DVR
I am a long time DTV satellite subscriber for around 20 years. We went to YTTV for 2 years and have now found our way back to DTV stream. We have only been a subscriber for about 1 1/2 months. We noticed that DTV stream is now giving unlimited DVR for free, I am still paying $10.00 a month. when can
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241
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Adding service to legacy package
I have a legacy Gotta Have It subscription. When I go to my account its full of warnings about my package not being offered any more. That’s fine. But if I were to add some features like HBO or unlimited DVR would that somehow change my subscription and make me go to one of the new ones? Thanks!
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273
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Free premium channels with new account
How do I access the free trial of premium channels that were offered?
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170
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AT&T NOW
I had a plan that included AT&T NOW for free. Do I not get the basic directv stream plan for free as well?
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150
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Erroneous Billing
You provided streaming services for 3 plus years to an elderly person that already had the same service through another provider via cable. How do I file a complaint and get his money back. This is not ethical to take advantage of a elderly person. Two customer services representative have already h
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196
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When does (did) my AT&T DirectTV Streaming contract end?
Is there a page I can access while logged into my account that will show me when my AT&T Streaming contract does (did) end? A phone number? I have been unsuccessful in finding this information, but have been told by AT&T customer support that if I cancel my service before the contract ends, I will p
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203
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Promotion not added for new services
I started DirecTV Stream services on December 18, 2021. It states if you look on DirecTV Stream website for the ULTIMATE package it clearly says you get 4 premium packages FREE for 3 Months. I have yet to see them on my guide. I've called and they tell me to give it 3-5 days and I'll receive an emai
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163
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Sharing my account
My service allows up to 20 streams at my location and three others at other locations. If I allow access to my account to someone not in my location, do I need to give them a box or can they just download and use the app?
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