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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

803

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MSIDENTITY_009 Error trying to register new account

I signed up for a fiber/Directv bundle through AT&T today. When I click on the "Register" button in the email I received from Directv it takes me to a web page that says "something went wrong". When I go through the process to create a new userid, I provide the zip code, phone number, and email asso

Question

452

3

0

Highly Disappointed

I am writing to bring to your attention a critical issue stemming from the recent data breach involving AT&T, affecting my DirecTV services and financial stability. As a valued customer, I am deeply concerned about the lack of resolution and the punitive measures I am facing as a result of circumsta

Question

1.2K

7

0

Why Is The Sports Pak The One Add-On One Cannot Remove For Oneself On The Website?

Why does DTS choose to make it necessary to call customer service to get it removed?

Question

389

10

0

iPad suddenly required password

In the middle of the night my wife's iPad suddenly stopped streaming and required her to enter a password. She copied and pasted the correct password from our password manager but no luck. She's prompted to reset her password with error code 202. We have 3 samsung TVs and my iPad still running direc

Question

261

7

0

Can't log in to Directv Stream--won't accept ID/Password

I got a new tv and downloaded the DirecTV Stream app. But when I try to log in, it tells me my ID or Password is wrong. I went to directv.com/AccountOverview but I can't log in there either. Then it takes me to the AT&T website and says Oops! your trying to log in to AT&T instead of Directv. I tried

Question

826

5

0

Is there a way to see if someone else is watching my service

I received a message that there can only be 2 streaming out of my home area

Question

352

2

0

direct tv login

Bought a new computer, my login was saved on my last computer. When i press forgot password it takes me to change my Att password which does not end up working for direct tv. (Edited per community guidelines)?

Question

866

2

0

Direct stream via gemini and cant get local channels?

I am trying to connect a TV through the Gemini device and I can't get it to recognize my location. It connects but gives me my local channels from Florida when I am in NY. I made sure it was connected to my wifi and device is using that for location but it still doesn't work. Any ideas?

Question

1.1K

20

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Direct tv streams erased my compliant

DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and

Question

310

7

0

Closed

how to add an "add-on channel" to directv stream?

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table. I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice lineup, rat

Question

1.5K

4

0

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