Satellite Account

DirecTV doesn't use their installers in the company Startek that does them practice fraudulent methods. First of all DirecTV told me that two HDMI cables would be provided for free by the installer, but the installer told me it was $60. So I paid it and when I checked my credit card statement later

All, I had suspended my Direct TV service so I was not being charged while I decided if I wanted to continue service. I decided that I did not want to continue my service. I called to permanently cancel my service on May 30th. Direct TV then reenabled my service from May 30th to June 10th and charge

How do I get it corrected? I spoke to six people over two hours that couldn’t correct it.

I would like to become a customer for directtv as it is a good provider, but the price is just too high. All the add on fees is outrageous. I know people who have directtv who pay way over what the directtv price says on the website.

I have been paying $25/month for years for coverage on my electronics through the PPP with ADH. I have been trying for a week to get satisfaction on a claim. Waited all through last weekend for a call back after initiating the claim, only to be told when I called Asurion back on Tuesday following th

Anyone else having problems managing their accounts on the website/app, when you want to add programming or add ons? Thanks, David

Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin

What a shame when you have a valid complaint, you can't even contact a manager. I will be cancelling my service as soon as my contract is up. Why would I call customer service to register a complaint about another customer service rep?? How ridiculous. It would be really helpful as well if the custo

Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address forwarded