Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Mounting pole types
I need to know what type of pole is used by directv install technicians. I need a longer pole than the 6 ft ones that installers use. Please advise quickly. I need to purchase in next couple days.
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Satellite
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Accepted Solution
Remote option missing in settings
My Mom just moved to an Assisted Living facility and pays for Directv in her room. She has a brand new Onn Roku Tv. Remote won’t fully pair and the DirecTv rep said it’s not possible to pair with this TV brand?? It’s a Genie remote. I can get it into RF mode but the Settings does not have an option
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Satellite
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Accepted Solution
You Tube TV question
Do I have to unplug Direct TV from my tv if I'm going to utilize You Tube TV via the internet?
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Satellite
38
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Join the latest DIRECTV conversations...
Accepted Solution
Mounting pole types
I need to know what type of pole is used by directv install technicians. I need a longer pole than the 6 ft ones that installers use. Please advise quickly. I need to purchase in next couple days.
Question
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Satellite
21
1
0
Upset new customer
I waited all day for them to call and come today and now I gotta wait again for tomorrow it's not right and I paid for the service to put in today
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Satellite
45
1
0
HR24 700 adding to Slimline 3 SWM with splitter not working
I have a slimline 3 SWM dish at our remote cabin. I’m trying to add a HR24-700 to the dish using a SWM splitter to get TV in our second bedroom. I put the splitter between the dish and SWM power unit and then connected the dish to the second output on the splitter, not the pass through power side. T
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Satellite
20
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Daily blackouts using Gemini
I am at my whits end Continual black screen with Gemini. I have to reset every day, and it still blacks out with audio I have done the steps suggested but nothing works long term Is the unit failing? This is so annoying if there isn’t a fix I will be canceling my subscription to DIRECTV after 28 yea
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Satellite
23
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.