Do you need some help resolving some issues with your DIRECTV service?
If so, you’re in the right place.
Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIRECTV Everywhere app? We’ve collected all of our best support content in one place for you to use to resolve all of your DIRECTV concerns!
Featured DIRECTV Outage & Error Content
Check for DIRECTV service outage
Sometimes errors or outages can occur that interrupt your satellite service. We can check for outages in your zip code and complete a full service check for your address and account!
Troubleshoot error codes & messages
Learn how to troubleshoot DIRECTV error code numbers and messages.
Protection Plan
Get the ultimate coverage for your entire DIRECTV® System at home from $8.99/mo.
Equipment upgrade req's new 24-month agreement.
Download the DIRECTV App
Now you can enjoy your DIRECTV entertainment on-the-go with the DIRECV App for smartphones and tablets. Watch live or recorded TV and choose from over 65,000 titles on demand.
Read the latest DIRECTV solutions...
Accepted Solution
Memphis Grizzlies
Anyone else having problems getting the Grizzlies on Direct? I live within 50 miles of Memphis and for some reason the games aren’t there this year.
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Satellite
16
5
0
Accepted Solution
Some recordings will not play
When I click on at least 2 recordings, it does not play. Instead the only options I have are Yes, Delete and No, Don't Delete
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Satellite
29
2
0
Accepted Solution
Phone call message claiming to be from DirecTV.
I got a voicemail from 810-267-xxxx that states this: Hi there, I'm calling you from AT&T and DirecTV to let you know that your existing account qualifies for a 50% discount that can save you money on your monthly bills, and you can also check for the eligibility of getting a free phone. In order to
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Satellite
118
7
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Join the latest DIRECTV conversations...
Accepted Solution
Memphis Grizzlies
Anyone else having problems getting the Grizzlies on Direct? I live within 50 miles of Memphis and for some reason the games aren’t there this year.
Question
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Satellite
16
5
0
Advance Receiver Fee
I have had the Choice All Included package since 5/2019. My most recent bill now has a $15 charge noted as Advance Receiver Fee. It was my understanding that “all included” fee was part of the price of the package. I call Customer Service multiple times and can’t see to get support to understand tha
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Satellite
25
4
0
Want to hook RCA 2 prong cable to genie mini C61-100 box. What adapter do I need and where do I connect it on the box
see above
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Satellite
16
3
0
Satellite dish bracket damaging house
Direct TV satellite dish installation has damaged my house. Years after dropping their service their dish sat up on my roof largely ignored. After many years we have come to need to paint our eve’s where the brackets were attached. We were able to remove all but one. And it won’t come off. Contacted
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Satellite
23
2
0
Help
Hi do y'all automatically take it out or do I have to it wasn't explained right to me I called and y'all never answered do I have to call on Mon???
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Satellite
26
2
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Additional DIRECTV Outage & Error Support
Troubleshoot sound issues with TS&R
If you’ve lost sound on DIRECTV, or your audio and video aren’t synchronizing, let us help. Try Troubleshoot & Resolve online or read through a few tips.