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kd3569's profile

Contributor

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3 Messages

Saturday, November 1st, 2025

Some recordings will not play

When I click on at least 2 recordings, it does not play. Instead the only options I have are Yes, Delete and No, Don't Delete

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Accepted Solution

ACE - Sage

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46.6K Messages

5 days ago

This will happen if the recording didn't record properly. Could have been a satellite signal interruption, perhaps caused by bad weather. 

Community Support

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255.5K Messages

4 days ago

We're sorry you're having issues with your recordings, @kd3569. Have you tried restarting your device? If not, please do so as it may resolve the issue. Let us know how it goes. Charles, DIRECTV Community Team


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