U-verse TV

U-verse TV

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AT&T Customer Service Management and Equipment Orders

Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at that

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394

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recycling Uverse equipment

I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship it

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681

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set-top-box-does-not-match-the-account-settings

new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?

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How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement

My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.

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381

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Opening an account without my authorization

I had a renter and was moving out . The direct tv account was in his name. He closed the account and sent the equipment back but turned over the account in my name. I did not authorize this. I wasn’t even here when this took place. I was planning on getting Xfinity. I paid the last bill of 104.04 on

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162

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U-verse App DVR Recordings not in sync with DVR

In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR. Any way to get the app to sync up with the DVR to show shows correctly?

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299

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Screen size and resolution issue on Motorola VIP1200 receiver

The receiver only has a setting for screen size - I set it to HD-16:9. The picture does not fill the screen and the picture quality is not HD. The screen resolution and aspect ratio is correct via OTA antenna. There must be a proper setting on this receiver.

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Closed

I am trying to setup my directv remote to control my new tv

Onn roku tv

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141

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CBS broadcast intermittently skipping/pausing

Have been experiencing intermittent skipping/pausing in CBS broadcast for several days. CBS is the only channel on our account where we’re seeing/experiencing this issue.

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170

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Login each time

Why do I have to go each time I use the U-verse app and whether I click the stay logged on box or not?

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109

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NOT FINDING WHAT YOU'RE LOOKING FOR?