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Settop box (DVR) freezes even after multiple reboots

My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press

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NFL Sunday Ticket - Groundhog Day

I keep reliving the same experience over and over. I had NFL Sunday Ticket via DirecTV as of Fall 2020. I called to ensure renewal cancellation in April 2021. In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've tried to cance

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all stations are pixelating

uverse tv, all stations are pixelating, occasionally see connection is lost, have tried resetting router several times, just had new temp cable installed today, internet connection is good and computers working good, cannot watch any station, router is good

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U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

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AT&T U-verse Channel 99 PEG Public Access - (Public, Educational, and Governmental) Broadcast Channel Support

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our government access chan

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Disney+ On u-verse

I have u-verse. Can I get Disney+?

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Using remote

To go to Netflix I hit on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including . How do I select one of these with the remote? It's surely simple but for now, I'm stumped and grateful for knowledgeable users who are

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Channels not showing in app

Why can’t I see all the channels on the app that I can at home?

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How to UNLINK my Wireless Services & my DirecTVSTREAM services at www.att.com/acctmgmt/ ?

I want to UNLINK my wireless services AND my DirecTVSTREAM services at www.att.com/acctmgmt/ . There are not links or instructions on how to do this AND there are no people available in Wireless Mobility Services or Combined Billing or DirecTV Billing that can assist. People just keep sending me bac

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401 error

I am getting the 401 error every time I try to Search from Menu. I have unplugged the Wi-Fi and reset both receivers (multiple times). Still nothing.

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NOT FINDING WHAT YOU'RE LOOKING FOR?