Streaming + Device & App

I have HBO in the guide BUT the episodes of real time with Bill Maher on HBO in the guide are really old (season 7 old) and if I search the show on demand it comes up listed on CNN Saturday night at 8pm (which is the edited re-run of Friday nights show from HBO with commercials).. And my DVR has bee

First is the DIRECTV log in white on a blue screen. Then "Well...that was unexpected. Looks like we ran into some trouble loading this content. Please try again in a bit. Refresh." Then "Looks like you don't have any favorites yet." Then listing opens showing all my favorites. Why does this open wit

How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.

"Every 10 minutes, regardless of the current content being viewed, the system automatically triggers the on-screen guide and initiates an account switch. The user must then manually confirm by pressing 'OK' to resume playback of the originally selected program." What should we do to repair this issu

I have deleted and reinstalled the app several times. Help says to clear to the cache, but I don't see where to clear the cache on the iphone. I have turned on/off/on location services. Changed the password etc. Nothing seems to work. I was out of the country (usa) for a couple of weeks and then is

With the DirecTV Stream service and subscribing to mini Genre (my entertainment) package, does it automatically come with a free Gemini Air device? (TV set top box or dongle) Is there a monthly usage charge associated with the Gemini device?

Has anyone claimed a 15 dollar bill credit on the Directv Perks website and had it automatically credited to your bill. I have claimed that reward 4 times since December and every time I have to contact their live chat support to get it applied to my bill. It is supposed to automatically apply in 1

Unable to log into app

When I open my DirectTV app on my iPad Pro (IOS 15.6), I get a window that says ‘Looks like something went wrong. Give it a try later. (Error 8003)’. However, I can stream with other apps with no problems. I have made certain that my log-in is accurate, tried deleting the app and reinstalling, reboo

I have changed User Name and Password and still can't get into my account.