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Accepted Solution

Santa Tracker

Is there a Santa tracker this year for direct tv?

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Accepted Solution

watching a recorded game

I am not a customer yet, and would like to know...if I wanted to get through a game fast and FF at the first speed above normal, would I be able to watch clearly (smoothly) what was going on (just a little faster) or would the picture be "herky jerky" and pretty much unwatchable?

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151

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Cannot file protection plan claim online

I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They never send the c

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183

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Replay multiple taps broken after new update

The replay function should rewind in multiples of 3-5 seconds when tapped repeatedly. However after the new update, repeated taps on the replay button on the remote causes the program to rewind in 15 minute increments. please fix. Extremely frustrating.

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can the 18 round dish be used at all any more

I've been using my 18" dish for years when we camp. I bring my H24 from home and it's been fine. This year, I cannot get any sat connection.

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925

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NBA League Pass and NHL Center Ice No Content

After 3 straight Phoenix Suns games which supposedly recorded but had no content, I found out from DTV Tech Support that both League Pass And NHL Center Ice have not had audio and/or video for at least 2 weeks. They know about the problem but the CS rep had no idea on a fix date. She was willing to

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231

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How to stop the reciever from searching for Wireless Networks?

I have an old uncle who believes there is a hacker stealing his Directv. He showed me how he knows. It is actually WiFi signals such as our home wifi and our neighbors. He believes they are all signals connected to his reciever (none of them are including the home wifi). This has been going on for t

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165

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Intermittent pixelation, access card shows heat stress

Was loosing tv shows and recordings due to pixelation/ black outs. Have an HR44-500. Blew any dust out of the casing and when I removed the access card to blow out the slot, I noticed brown spots around the chip end of the card. Could this be the cause? I've been a customer for years, would I have t

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160

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How should I upgrade my equipment?

I have three boxes in my house, one H44 and two C51-700s. What's the best upgrade path to actually have DVR? I've already had DirecTV for more than two years now in good standing.

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205

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Gemini

DirecTV installed three Gemini units during the summer of 2024. When a DirecTV technician came out in November due to issues with the Gemini units, the technician told us the Gemini is not compatible with Genie, that we never should have been sold on the Gemini product so long as we have a Genie. Th

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