Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(12361)
Need boxes to return equipment

Account wi be closed on 10 November and needs boxes to return equipment. The price is to high for service and employee was very rude.

Question

29

2

0

Wrong Local Channels on Stream but correct on Satellite

I used to live in St. Louis (63141), but 5 years ago moved to North Carolina (28078). My local channels on my Directv satellite reflect the local North Carolina channels accurately, but online and through any mobile app, they still show the St. Louis channels. The billing information has long since

Question

48

2

0

4k tv

I have a hr54-700 and just bought a new 4k TV. What do I need to do to get 4k on the TV?

Question

40

4

0

Watching pro sports

I asked this question over a year ago and I need to know if anything has changed... I am an avid watcher of baseball, football and basketball and an Xfinity customer with a DVR that has a hard drive. I record every game I watch. Last season and this season, Xfinity purposely caused all NFL games to

Question

31

1

0

Survey about service

The other day I talked with a female about my bill going up and about the sport package, the person was very rude and nothing was was accomplished. I will be canceling my account on the 10 November. I will need all boxes to ship my equipment back. The bill is to high and no one would work with me to

Question

30

1

0

Channels disappeared on app

Last night I suddenly lost most channels (only have about 20 channels still streamable, and none of the free channels are streamable anymore) on the app due to contractual obligations. Is this a glitch or actual contractual issues? Note that I’m a satellite customer using streaming on one of my TV’s

Question

27

1

0

Gemini missing Apps

Hi guys, I have a Gemini receiver in my living room and all of a sudden it’s missing the Apps. The only apps are the regular Directv apps like you’d see on a regular non android tv receiver. It’s almost like it thinks it’s a genie client. When I went to info, it doesn’t know much about itself. Just

Question

22

2

0

📺 Wondering what channels are part of your DIRECTV package?

Whether you're using a Satellite, or streaming, we've got you covered. Click here or from your home screen go to GUIDE to see the channels.

Question

22

0

0

Poor service and accessible for the disabled

I do not have vocal means or speech and I am totally frustrated that there isn't another means to get customer support - why is this. Paul (Edited as per community guidelines) I have your services in two of my homes and I need want to cancel because of your poor services. Services should not be this

Question

28

4

0

Co-located Gemini Apparent Network Instability

We've had our Genie (HR44-700) for several years on a wired ethernet connection without a lick of connection trouble. The location of our Genie has always been in a less-than-good wifi location in our house so wired has always been the way to go. I got a Gemini (C71KW-400) earlier this year as part

Question

60

9

0

NOT FINDING WHAT YOU'RE LOOKING FOR?