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Gemini Problems
I am on my second Gemini unit and I still have the same problem. On start up, about 3 to 4 times a week, I only get audio, no picture. The picture is blank or some partial picture. I do not get any error codes. I have to hit the Red reset button and that brings the picture back after it resets. Ther
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Satellite Equipment
1.5K
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Now that DirecTV and ATT are separate... how can I fix my acct to not go through ATT anymore?
I have been with ATT/DirecTV for at least 15 years now. I have not had anything ATT-related in 6 years, only DirecTV. It has been (Edited per community guidelines) dealing with both ATT & DirecTV, and even after they have separated... our billing still comes from ATT despite hubby and I calling MULT
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Satellite Account
3.2K
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credit managment fee
Is it legal for directtv to charge $199 for a Credit Management Fee when the sales tech did not mention this fee at the time we signed up? Also is it allowed for the techs to offer discounts and not tell you that they signed you up for auto pay?
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Satellite Account
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logging in to google account on gemini
I just changed my google password on my phone. When I go to google play on my gemini device, it says I need to log into my google account . where do I go to do that? I can't find a log in screen.
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Satellite Account
19
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Accepted Solution
Remote option missing in settings
My Mom just moved to an Assisted Living facility and pays for Directv in her room. She has a brand new Onn Roku Tv. Remote won’t fully pair and the DirecTv rep said it’s not possible to pair with this TV brand?? It’s a Genie remote. I can get it into RF mode but the Settings does not have an option
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Satellite Equipment
125
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Why am I losing 4 movie channels from my package?
Why am I losing 4 movie channels from my package with no corresponding drop in the price I'm paying? (Channels 507, 508, 521, 522) B. H.
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Satellite Account
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Directv Tailgating
I was running the satellite from my home using an HR54 i bought a compatible satellite dish and plan to use my HR54 for tailgating at the local university. i am now using Directv Via Internet at home. do i need to notify Directv of my tailgating use? since I am staying in San Antonio will I lose loc
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Satellite Equipment
67
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Non-Penetrating Mount
Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they woul
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Satellite Equipment
38
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Local stations on DirecTV app while traveling
Scenario: No internet service at home. DirecTV Satellite service at home. When traveling to a different region and watching the DirecTV app, are the local stations a) local to home or b) local to where I am? I have called DirecTV 8 times with this question and the answers are split 50/50. Additional
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Watching on Satellite
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