New to the Community? Visit the Community How-To and Guidelines to get started.

Topics (3)
Latest Conversations
Forgot to pay your DIRECTV bill?
No worries! Schedule a "Promise to Pay" and keep your service uninterrupted. Just sign in, select "Can't pay now? Pay later," and set your payment date. Late fees may apply. Stay connected!
Question
•
Satellite Account
77
1
0
Lightning strike
Lightning struck near the house last night. One tv is working but 2 others are not. Power is at all sets. Tried resetting the other 2 without success. Blue lights to each box are on. Main box is on one of the non-working sets. Connections are visibly good.
Question
•
Watching on Satellite
87
8
0
We're canceling you!
We signed up, paid, and waited. Then we complained without stopping. Then we stopped payment, to get your attention. We got nothing, so now we're done with Directv, and will never try this again.
Question
•
Satellite Account
73
1
0
Is DirecTV streaming better than satellite?
I have had satellite for a long time. The receiver often loses connection to the AV receiver among other issues. I have been thinking about leaving DirecTV and going to streaming only. Curious about what would be lost or what would DirecTV streaming be like.
Question
•
Satellite Equipment
577
4
0
roku is frozen and will not go back to a direct tv screen. Westinghouse roku tv
I have a direct tv satellite in the country in the middle of nowhere, Westinghouse Roku tv. I tried to add the internet to roku. It got too complicated so I closed it. It is frozen on activate your tv. I cannot get back to Direct Tv. The other tv is working. I am afraid if I reinstall roku it will m
Question
•
Watching on Satellite
40
1
0
Upgrading Equipment
We are long-time satellite customers with a 10 year old HR44-200 that is still working albeit a bit slow at times, with 3 wireless Genie minis and a wireless video bridge. Today when I logged into my account I got a popup about getting a free Gemini device which got me thinking perhaps I should look
Question
•
Satellite Equipment
92
2
0
No sound Iheartradio ch 799
Client C71KW-400, Genie HR54/500. Trying Ch 799, IHeart Radio Submitted IHeart's activation number using my PC and was acknowledged on the DirectV screen. Selected genre. The title of the song is displayed, but no audio. Hit pause/play no change, hit scan and next song title appears. Still no audio.
Question
•
Watching on Satellite
45
4
0
c71kw-400
C71kw-400 is connected to dish for live TV , how do you reset this STB
Question
•
Watching on Satellite
29
4
0