U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Having trouble setting up Uverse cable

I live in an att supported apartment complex. We have at&t cable and wifi. Our wifi works great! We have been having trouble with the cable tv though. I have tried pairing the Ven501 with our receiver and the closest I've gotten is a white gear on the screen, which always turns into a red X. I have

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Live TV error, Recorded TV fine, daily reset gateway

Greetings all, I have Uverse Fiber and TV. Have had it for a number of years. Starting a few months ago we've encountered an odd problem. Nearly every morning we have to restart the Gateway because the live TV doesn't work. Turn on the TV and it plays for 10-15 seconds and freezes...then an error sc

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184

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Accepted Solution

Official Solution

One out of 3 tvs now won’t connect to uverse

I’ve rebooted receiver and gateway and bought new HDMI cable and still it says Uverse is not available

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208

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U-verse Equipment Return

Hello, I cancelled my U-verse tv service and was told I have 21 days to return the equipment. I have the DVR receiver and one additional receiver along with the power chords. I can not find one of the remotes, I only have one. Will I be charged for the missing remote?

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116

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silver remote

I had to replace my silver remote but after programming the replacement, when powering up devices, the remote doesn't cycle from ATT-TV-DVD anymore, just ATT-TV. I have to manually push DVD button, push power the back to ATT. The original remote cycled through all 3 functions.

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136

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The set top box does not match the account settings

Help. Trying to connect a new wireless cable box and I keep receiving the error ‘the set top box does not match the account settings’. Any way to fix this? I’ve been on hold with AT&T for a half hour now…

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762

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Broken and Cracked box on property

I have a broken and cracked Signature Series Telecommunications box on my property. Who do I get in touch with to have it replaced, it is an eyesore. LINDA [EDITED per Community Guidelines - removed personal information] DANVERS, MA

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115

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Hide SD channel DVR recording options

I have hidden SD channels on my Uverse TV guide. My question is about my DVR. When I want to record a program, it may list 20 different SD and HD showtimes spread across various times and days. Each particular showtime let's me record either in SD or HD. Is there a way to see just the HD recording o

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132

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Amplifi Alien cause Uverse TV to freeze up

Just like the title says.... for some reason whenever I put my Amplifi Alien in the mix it causes my Uverse TV to freeze up. I had this problem two months ago and disconnected the Alien and thought maybe since some time had passed and a new firmware update had came out it may have fixed the problem

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Closed

AT&T TV App updated?

I've been using the side-loaded, modified Fire Stick.apk, but the programme suddenly refuses to open and says it needs to be updated. There are no newer.apks available than the one I already have (v4.0.23.35620 from November 2021). Does anyone know where I can find a more recent version or how to av

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71

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