
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Conflicting messages about returning or recycling old uverse equipment
we switched to a streaming DirecTV from Uverse. agent who handled the transaction requested us to return equipment to a UPS or FedEx facility, supply our account number and they would package and return to att. then a couple days later we received an email asking us to recycle the equipment (content
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606
6
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Headphones don't work with new uverse DVR
I don't have any sound coming through my headphones after a new Uverse DVR was installed replacing the old Uverse DVR which worked fine with my headphones. How can I fix this???
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185
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Where to Recycle?
Cancelled my U-Verse subscription and received an email that said "We've received your request and for your convenience, there is no need for you to return your equipment." Underneath that message, in a smaller box, was this: "To help simplify your life and support the environment we've partnered wi
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2.1K
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Add services to my area
I would like to request att services in my area, we only have one company to chose from and I have had att before and loved it. Wanting to request internet and u-verse tv services for the Bluffs on Trebien, area code 45324
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80
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Remote Control
Have to press buttons multiple times to get them to work...when fast forwarding recordings then changing to play. When changing channels, changing the volume, etc.
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92
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Att uverse is a scam
Loyal customer for 10+ years. Cancel my account for financial reasons and sent back equipment immediately. Three months later my account is in collections due to non returned equipment. I've got my ups receipt with the reference number but AT&T refuses to listen. I will forever tell people what a hu
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227
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Accepted Solution
Official Response
U-verse Receiver won't work
I recently switched Internet service to Verizon. However I kept AT&T U-verse. Receiver won’t work. I’ve tried holding power button for 10 seconds, but that doesn’t help. What can I do?
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770
5
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Still having issues after yesterday's major outage in Florida.
So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues. I've restarted the entire system multiple times. The problem is most noticeable on TV where you will see approximat
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590
43
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DVR function for UVERSE since conversion to local AT&T fiber
I allowed AT&T to install fiber to my house at the end of July. They kept knocking and asking and since I have been with At&T so long, I said okay. I want to keep the Uverse however and was told no problem. The young mand installed and could not get the existing combo utility/DVR fuction box to acce
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771
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