U-verse TV Equipment

Uverse customer for may years. Changed to fiber internet less than a year ago. service has gone downhill since. The internet seems to be working fine and the speed is doing fine also. Picture freezes or locks up. Happens on all tv's, channel change fixes it for a moment. All of our set boxes are on

shopping around. comcast is expensive. but they do offer good accessibility for blind ppl. audio description, reads the tv guide to me etc. do you offer this?

I called the AT&T help line and requested U-verse support. I told the agent that one of my U-verse remotes had quite a few buttons that had become unresponsive. The agent offered to send me a replacement, but it never arrived, and I never received any email or other confirmation that it would be sen

Hi, I tried to call customer service but was given an agent whose first language was not English. He did not know what a bee was and eventually told me the only thing to do is call 911 which obviously is not the right answer. Anyway, could someone please reach out to me to get the bee swarm removed

I was having sound issues with u-verse remote. I have sound now, but when I push volume on remote control, I have a horn on the upper right corner of tv screen. How do I get rid of it and go back to the volume line at the bottom of the screen? Thanks

After weeks of advertising, we allowed AT&T to "upgrade" our service to fiber optic. The internet is VERY fast, and all the TVs were working when the technician left the house. Several hours later, the TV picture froze for a little over a minute, and then came back on after missing that minute of pr

I had the old silver box for several years and up until a few weeks ago my programs on the DVR would show about 14 days of recordings under my recordings. It finally just froze up and I called I contacted AT&T and was sent a new Arris HD DVR VIP2262 V2 box. I got the box changed out but still have t

Been having trouble with my primary receiver/dvr. Uverse randomly shuts down. Sometimes it reboots, other times I have to unplug- plug back in. If I replace my primary receiver, do I also have to replace the receiver I use for a second TV?

We have a base DVR and a remote one that connects to a wireless access point. The remote DVR is no longer pairing and just shows a blue screen on the TV. The TV can display input from other devices, like the DVD, but not from the remote DVR. The access point indicates that it is trying unsuccessfull

The U-verse app is not connecting to my wireless network. Two months ago I noticed the app was not recognizing it. I have even upgraded to the new AT&T fiber, yet still the U-verse app does not recognize my network. Not sure why this is happening, and so far nobody has been able to tell me.