U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

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Uverse Remote Controls

On January 10th I called AT&T Technical Assistance regarding two remote controls that were no longer working...certain buttons such as the "pause", "0", and "4" buttons weren't working. They said they would send me two replacements. On February 17th the order (which just showed my existing service,

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Wireless network, not detected by Roku TV

Starting today my Roku TV says I have no Internet connection, but other devices nearby have wireless connection to ATT U-verse

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185

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DVR compleyely dead

Does not turn on now. Needs replacing.

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97

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how to unzoom guide

my guide is zoomed in and also when fast forwarding am unable to read, how can I fix this? I have rebooted several times with no change, the zoom button on the remote has no option to zoom or change. I've checked my TV and it is set where it's supposed to be. My other TV has no problems. Suggestions

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95

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Official Solution

Move the W.A.P or move the gateway ?

The AT&T Technician installed the gateway in our basement, the WAP is plugged in about a foot away. We have FIber 1000 with 1 wired Uverse DVR receiver and 3 wireless . All 3 wireless receivers experience intermittent freezing, occasional signal drop, and DVR issues...so...my question is would it be

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240

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Rebooting doesn't solve issue

No video. DVR all lights blinking. Rebooting doesn't solve the problem. Tried unplugging everything and still no video and all lights blinking

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230

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DVR not playing back recordings

I installed a Deco mesh system several months back and set the ATT fiber router to pass through mode. I have 1 hardwired and 2 wireless set top boxes. Ever since the switch to the deco router, I have been unable to playback recordings from the DVR on the TV’s with the wireless boxes. The hardwired T

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147

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Official Solution

me tv

i now see no info available, so not able to record my favorite shows on uverse but can watch the show if i remember to go there at the time it used to be on there playing. What's up with that and will it be corrected?

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106

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"Searching for Signal" every time I change channels

Replaced a TV with an older Samsung TV but every time I change channels it flashes "searching for signal". It does change the channels but the message appears every time. I have rebooted the gateway and wireless receiver. I have tried both HDMI ports. I have tried 3 different HDMI cables and still g

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I can no longer record 3 non-HD shows at the same time; previously I was able to do so.

We noticed about 7 days ago that we can no longer record 3 non-HD shows at the same time. Previously we were able to do it. Is there something we can do reset our system, or is this a problem with ATT U-verse. When do you anticipate it being fixed?

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115

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