Streaming Setup & Equipment

How do i get a gemini air if i already have service

I have 4 Gemini-air and after 4 hours of shut down I have to log aback onto my wi-fi network, works great before and I can turn off and back on as long as it no longer that 4 hours shut down and I get on the average of 100+ MPS at each location this just started happening? How do I fix it?

I'm told my Gemini box is out of warranty, so ordered a new one, they sent a Gemini Air. Do I disconnect the old box first then install the Gemini Air?

Is there a way to hide channels on the Guide? As a convert from uverse to direct TV one nice feature of uverse was the ability to hide channels. The list of channels is so long and there are many that I will never want to watch. It is nice to have something between Favorite and All to manage the lis

After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?

I googled that the RC82V remote worked well with DirectTV Streaming and bought one to pair to my Samsung Frame TV. The pairing instructions state: 1.) Press and hold REWIND and FAST FORWARD at the same time for 3 seconds until the visible LED's start flashing 2.) Enter digits 961 followed by CH UP k

why is my gemini air not pairing with my Vizio soundbar? I was able to pair no problem with previous boxes.

I have not moved but I keep getting xfinity home location change limit reached. How can I fix this?

It just stopped working

Is the Hulu streaming issue only with the Gemini Stream box or also with the Gemini Wi Stream device