Satellite Equipment

Followed all instructions on pairing these devices but to no avail. Model is not on the list of Hisense devices. Now what?

I ordered the new Gemini receiver and the tech came out and installed. This new receiver replaced a Genie mini. Upon installing, the picture was super washed out, the tech and I tried multiple tv's , different cables and everything he could think of and nothing worked. Over the next few days I calle

Turning off HDMI/CEC feature

Is there a software update for the Gemini HDMI issue

HR54-700 HDMI plugged in (tried 1,2, &3) SAT-IN plugged in power plugged in (green light) switched power strip (few times) -reset power strip checked breaker -flipped it back and forth no reset or breaker on wall plug cable does come from wall/ground to splitter 1. to wifi 2. to Directv tv continues

I have read the responses to this question from previous posts. My system doesn't seem to conform to the descriptions given in previous responses. I get every baseball game recorded except my favorite team. I would like to get rid of that.

Has anyone found multiple Gemini connected to HR54 doesn’t cause connection issues. It’s been a while since I tried. Been hoping they would update software to fix

I called today to cancel my Directv service and go to YouTube tv to save a ton of money each month. The representative told me I could keep one receiver and use the Directv app on my other smart TVs instead of paying for each receiver. He deactivated all but one receiver and now I can’t get service

Hello, It really bothers me that after using DirectTV for years, even set up new service again when I moved, that when I cancelled my subscription due to high prices, poor service they could care less about their equipment. I have routing equipment, remote genies from 5 TV's not to mention the satel

I have been away for a couple months. Upon returned I plugged in my receiver and it booted up fine. I realized that I was not getting all my HD channels and none of my local. I did a check in satellite readings and my 101 was 88-90. I was told we had received very heavy rain and wind on several occa