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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Is there a current scam on sending new receiver to existing customer?
Last week I received a call from Justin (ID B101) saying he was an account manager with DirecTV. Said he was sending me a new receiver due to upgrades in my area. He had a lot of information about my account with DirecTV. He only asked that I give him the receiver ID from my present setup, which I d
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7.5K
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Gemini is a disaster
We have a 1 in 50 chance of turning on the television and actually watching a show without having to reboot the Gemini and/or the DirectTV box once, twice, 10 times. We usually just give up and go to the bedroom to watch using the old Genie remote. sign us “Beyond disgusted” 🤢
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326
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I had a complaint about Direct TV and gave a Google review and was asked to come to this site
well where can I start? I have had Direct TV for over 7+ years. I am moving and I SPECIFICALLY NEEDED MY TELEVISION/CABLE CONNECTED ON MONDAY JULY 1ST. I made the appointment a week in advance to MAKE SURE I WOULD GET MY SERVICE MOVED TO MY NEW ADDRESS ON THIS DAY, because I have a son with AUTISM a
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2.2K
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NCIS episode keeps trying to download to genie
Genie HR54-700 - The last episode of the last season of NCIS keeps trying to record to my genie, but shows up with 0 minutes. If I click on it, I can watch the episode, but I've already seen it. NCIS is not showing up in my series manager, yet this episode keeps showing up. I can delete it, but it c
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273
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Gemini requires resetting multiple times a day
I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units. The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens: 1. Code 616 (
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1.1K
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ISO ADA / Large Button Remote for Direct TV
ISO ADA / Large Button Remote for Direct TV for seniors. ... I have read through others requests for this also, and DTV's response (for years!) of 'we'll forward this suggestion...' WHY is DTV not required to provide an ADA remote? Is there a universal model that is compatible? If so, which one is i
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304
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gemini/genie power off
I just installed the free Gemini Co-locate package along with my Genie Gen 2, Model HR44-500. Everything works fine except for one glaring issue. These two boxes are designed to dovetail together and work jointly. When I press "Off" on the new Gemini remote, the Gemini goes off, the TV goes off, but
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641
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Remote only turns on TV on second try
In order to turn on the TV using our Genie RF remote, we have to press the ON button once and then OFF, and then repeat the sequence. I replaced the batteries. Went through the process of pairing the remote to the TV again. But nothing seems to remedy the situation. I also bought a new RF Genie remo
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296
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