Streaming + Device & App

I have not been able to log in to the Max app on any of my devices for the past three weeks. Every time I try to log in it says "Something went wrong. There was a problem connecting to your DIRECTV Stream account. Please wait a few minutes and try again." I've reached out multiple times and have bee

Local FOX station in Jackson MS (WBDB-fox 40) has a problem and I don't know if you would call it jitter or stutter but it seems to jump a couple of frames on video and audio. This occurs sometimes pretty regular (2 or 3 times in a row). Also sometimes the video quality is terrible such as a dark sc

When opening DirectStream TV using the latest Apple 4K TV, we are getting the following error message on three of our TV's: "No Network Connection" -"Looking for Network Connection" - This is happening almost every time we turn on a TV, yet there is no problem at all with our WiFi or with accessing

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Hello, Have a Max subscription through my Direct Tv plan. Was working just fine last night on living room tv. Went to bedroom tv, opened Max app up, and got caught in a loop where the app was asking me to connect my provider. I would do so, the app would login, and when I went to watch something, it

I have a vacation home and primary residence. Do I need a Direct TV Streaming device at both locations? Or just the primary one?

Here we go again. The stupid lioness movie pop up that you have is frustrating. When I was on my computer I had to ask someone for help because I could not see the X to close it out. Now I'm on my cell phone and I can't even get into my account because there is no X visible on my mobile device for m

I have DirecTV Stream with the Gemini Air pendant (remote made by Omni). How do I remove one of the devices (speaker system) programmed into the remote? I want the other device (TV) to remain programmed.

Isn't one- no charge-Gemini streaming device supposed to be included with a new Directv streaming account? I was told over the phone that I would receive a Gemini streaming device no matter how I signed up for the service---over the phone or online. I ultimately signed up online because I wanted to

I have called tech support several times within 3 days. Just got installation this past Wednesday. After I click the icon for Directv it goes into a page that at the bottom on the left it says free trial and on the bottom right it says sign out. When you click sign out it goes into another page that