Streaming + Device & App

Up until today, I’ve always been able to press the down button on the Roku remote to get to the guide. The down arrow no longer does anything. Sometimes hitting the back button will work, but usually just once before it starts asking if you want to exit the app. I’ve deleted the app and re-added, ch

It would be great to be able to clear the "continue watching" list on the home page.

I have our streaming account cloud DVR set up to record our local evening news broadcast. As expected, if the broadcast is preempted by another program, usually a network sports event, that time slot is not recorded. However, most likely due to errors in the data used by the DirecTV system to access

I am trying to manually my remote control. I am having trouble in getting it to recognize my SONOS ARC soundbar. Is there a list of SONOS supported devices? IT recognizes the SONOS brand but not the ARC model

I can not stream any Fox station (local Tampa), Fox News, Business, or Weather channels. These are the only ones that yield this message. I called customer support and was on the phone forever and they did not fix it. Can anyone help? Ready to cancel and go back to cable (which I hate to do).

It said it would be credited within two billing cycles. I have no idea why it should take that long, to begin with. It really should be, more or less, instantaneous . . . but nothing can be simple and customer-friendly at DirecTV.

There is seemingly no possible way of changing the email address once signed into Netflix on DirecTV Stream... I am able to sign out of the Netflix app but it will not allow me to change the email address. Am I missing something? Is there some way of factory resetting the app? When at the password e

WWAX is a new local channel not offered by Directv stream in Connecticut. Please add this channel so that we can watch our beloved Huskies!

As of this week when I go into the app it says to use the up arrow to go to the guide but when I do that it just takes me to the last channel

I am writing to express my dissatisfaction with my recent experience with my DirecTV account. I recently switched from your satellite dish service to DirecTV Stream, but I have encountered a significant issue regarding the payment options and service access. I was disappointed to discover that my pa