Streaming + Device & App

Since march 1st my Gemini has been logged into someone else’s account. My recordings are gone, my channels are gone, they are local channels from some other state. My apps are gone. I’m unable to log out due to auto sign in, I’d need this persons account information. I’ve been with technical support

Started a couple of days ago. The Guide is slow to display and same for changing channels. Also occasional message re video loading, i.e. buffering. Originally I thought maybe something was updating in the background but it has now been a few days and the Guide and changing channels are still slow.

I’m trying to use my Gemini with my Sonos soundbar. I had it working fine with my genie with just digital audio out of my tv and into the Sonos. However the Gemini is RF so it can’t control the Sonos directly. So I’ve now put the digital audio out of the Gemini into the Sonos. I have sound but still

I'm new to DirecTV Stream and I've got it mostly figured out except for one thing. I'm trying to setup a series recording for Pardon The Interruption on ESPN. I only want it to record new episodes. But when I setup the series recording it's grabbing the show several times a day as it airs on ESPN, E

I get this question often when I leave my TV on any ONE channel for several hours (usually 4 hrs)...and there's a count-down clock running that means the system is going to shut me down or change the channel if I don't respond within the next few seconds. WHAT THE (Edited per community guidelines) B

The HDR 4:2:2 Chroma setting for displaying DolbyVision on Gemini Air devices turns off intermittently with LG OLED C-Series TV's. Usually I get a message on the tv screen that the TV doesn't support 4:2:2 chroma. I have to go back into Settings of the Gemini Air pendant and change the HDR setting b

Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account. I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account. I tried resetting the device but no success. I called customer service and t

Greetings Community! Please review the pics and notes below to help me resolve an issue with the Channel Guide. I subscribe to the DirecTV streaming service in zip code 27282. These are the Scheduled Recordings for Mon 2/17 to Wed 2/19. Notice that CBS Evening News for Tue 2/18 (E31) is missing. Her

I am blind and I am considering purchasing the DirectTV Gemini Air streaming box , and I want to know if I can turn on the "Talkback" screen reader with any shortcut keys on the remote. Obviously I can't do it with the settings menu on screen. I don't have any sighted help. DirectTV support has no c

Zumo tv turns on and works all functions. Except it wont turn off the tv