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Topics (3)
Latest Conversations
Unable to see any options when I go to settings
I like to be able to turn closed captioning on and off for different shows. However, now when I go to menu and scroll down to settings there are no options available. Actually when I scroll down I only see options for MY Library, Sports Central and TV shows. When I scroll to Movies, Apps or Settings
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Satellite Equipment
355
2
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Can't cancel service
DirecTV won't let me cancel! It's bad enough that you have to phone in a service cancellation. There's no other way to cancel, and that should be illegal. But today, after trying numerous DirecTV phone numbers, I got the same results. The robot asks for account details, than asks for my 4-digit pass
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Satellite Account
5.3K
10
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They won't cancel my account!
I want my account canceled and a final bill. They refuse, and in my opinion they're trying to stall until the next billing cycle which starts April 3, 2023. This company is unethical to say the least. I reported them to the BBB and FCC and advise anyone looking for TV service to shop around, ratings
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Satellite Account
4.1K
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Poor sound quality on music choice
Used to love listening to the 80s station on music choice, directv satellite, but it seems like in the last month or so, someone has decided to remix all songs and add really annoying echoey sound effects. Please go back to playing the songs as originally recorded!
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Watching on Satellite
379
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CAN"T APP IS NOTWORK
ALOT OF MY TV SHOW AND SPORT ON THE APP IS NOT WORKING I HAVE TRY TO LOGIN YOU NEED TO FIX MY EMAIL ADDRESS IS....removed.
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Watching on Satellite
336
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Guide button doesn’t work
My guide button doesn’t work on genie remote. I did the red test button on tower and box and it still doesn’t work
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Satellite Equipment
961
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DVR Erased
All my recordings and set up future recordings are gone. I have unlimited recordings. Most recent and not 9 months old. What is the solution please?
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Satellite Equipment
314
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Genie 2 remote freezing
One of my genie remotes will cease functioning if I watch the same channel for an extended time without using the remote. When I try to change anything other than the volume and power the remote is non functional. None of the other remote keys, numbers or function, work. Have to turn the box off and
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Satellite Equipment
363
2
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I rented Fly Me To The Moon and it froze up
Last night I rented Fly Me To The Moon and the movie froze up about 40 minutes in. I refreshed my box online and rebooted it manually. I’m still not able to play the movie through. I can start it again, but each time it freezes again the same spot. Can I get a credit back on my account?
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Watching on Satellite
353
1
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