Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.
Satellite

Satellite

Find answers to common satellite questions, 24X7.
Ask a question

Latest Conversations

(13132)
Press to stream program from the beginning

This option has appeared recently. I appreciate the functionality for specific channel or program but if you go to settings, guide, dvr list, or any other screen, it appears and nothing will make it disappear

Question

290

2

0

Is Satellite consistent and reliable without internet?

Is Directv reliable without internet service? I currently use streaming services for various channels, and my internet service is disconnecting regularly. Over the last couple of years my internet service has degraded considerably, it takes about two hours to watch a 42 minute program since the inte

Question

407

6

0

ABC Sound Distorted

Why is the sound distorted on ABC during football games? I saw a comment from a previous post by someone else where it was recommended to make sure the audio on that channel is set to English Dolby Audio. I made sure that was set correctly (it was). What else can be done to correct this? All other c

Question

304

1

0

Accepted Solution

Closed

NBA League Pass still is not working on Day 1. This seems to happen every year.

NBA app says - "Your plan does not include access to League Pass. Please contact your TV Provider to upgrade or Subscribe to League Pass below." NBA website says- Success! You now have access to NBA TV with your Subscription. but then gives the same error when you try to watch a game. My friend said

Question

5.1K

39

My Gemini does not have audio or video

Turned system on this morning and could not get any audio or video. Guide and everything else shows but no video or sound. Tried o do a reset but no change. Ran a system test and it said "OK"

Question

325

6

0

NBA league pass

I got the DIRECTV NBA league pass this year it lets me watch all games on my TV but the app after I sign in with TV provider I can only watch the nba tv channel

Question

360

1

0

Still being Billed

We CX Directv of ONE of two separate Directv accounts. We currently kept Directv Stream Acct The ONE Directv Account we cancelled 3 months ago continues billing $116.67/month on credit card automatically. After several phone calls with Directv Support to cancel and stop service for this ONE Acct Wit

Question

242

2

0

Gemini Remote

The Gemini remote is unable to turn off my TV. Despite trying all the codes for my TV brand, the issue persists. All other functions are operational, including turning on the TV; however, turning it off remains a problem.

Question

240

1

0

Closed

New Gemini remote will not turn tv off

Installed a new Gemini box yesterday. The remote will control volume and mute but will not turn on/off tv. It is a Vizio tv. Older but the old genie remote worked fine. Spoke with support. After 30m- they are sending me a new remote. We all know that’s a waste of time and the new remote will also No

Question

7.5K

17

0

Disappointing service

feedback: Subject: Disappointing Service and Unresolved Billing Issue I am writing to express my extreme dissatisfaction with DIRECTV’s handling of my billing issue. You charged me double for my bill and have refused to issue a refund despite multiple calls and false assurances. I have called your c

Question

278

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?