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On demand not working
After update in August tv apps and on demand stopped Techs replace my genie and I got back tv apps still no on demand. It’s been a week I keep getting told that they we start soon. Internet is good all streaming apps work fine. I’m hitting about 30 mbps. So what is the problem. I pay to much for thi
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Satellite Account
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Jump back button has been reprogrammed and broken
Ok Since the latest update, pressing the replay button quickly …multiple times causes it to jump back to the last chapter mark instead of the usual 6 seconds per press. It’s the button directly below the mute button. this is the worst! It used to go back 6 seconds. A wonderful feature. Two presses w
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Satellite Equipment
344
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Remote set up
I can't select the "ok" when the message appears for "your remote is now set up for rf".
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Satellite Equipment
257
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No signal on meters changed LNB still no signal
Hi I have no signal on the meters and I have change to a new LNB but still no signal. Hurricane I don't believe is the cause. I moved dish horizontal to try to obtain signal with no luck, I guess I need a tech. thanks
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Satellite Equipment
259
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Equipment Return
My service ended July 5th. It appears I am supposed to receive an email or mailout instructing me on equipment return. When should I expect to receive this correspondence? Thank you in advance.
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Satellite Equipment
1.1K
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Service Interuption
I updated my internet to fiber optics recently. Do I need to update directv to stop screen freeze up or broken record repeat at times or screen going black. This happens for longer than 30 seconds in all cases. I have 2 tv on all the time and this has happened on both tv at same time.
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Watching on Satellite
272
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Returning equipment
Went to ups store they scanned the equipment gave my account number which was also in the letter sent to me it does not register so ups cannot return i also had a bill with my account number on it . Any suggestions
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Satellite Equipment
284
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Local channel issues
My local channels are blinking in and out every few seconds. Fox and ABC are both doing this and have been for weeks. Chat won't work, keeps putting me in a loop and can't get to a representative.
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Watching on Satellite
340
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Getting rid of an old satellite dish
Hello, We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard. I called DirectTV and they do not come an pick up old equipment (which is shameful). Can anyone recommend the best way to get rid if this dish?
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Satellite Equipment
24.2K
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Canceling Directv
I will be canceling my Directv service in a few days, possibly tomorrow. Is it still true that Directv does not prorate to the date of cancelation. Since I have not paid my current bill, (Due on Oct. 26th.) will I have to pay it in full if I cancel 20 days before the next billing cycle starts? As an
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Satellite Account
451
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