
Watching & Streaming
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Question
Magnified Picture
The TV Picture seems to become magnified and sometimes it can last for a month or so, we have not messed with any settings, it does eventually go back to normal, very weird and frustrating! why does it do this and how to prevent this from happening?
Question
433
10
0
Blurring, ghosting & buffering
I just moved to DirecTV a few weeks ago. I have had continual issues on my Samsung TV with blurring & ghosting for moving objects or text. Samsung told me to unplug the TV for 30 seconds and then replug it in. This fix solves the problem but the same thing happens when I try to watch the TV again la
Question
373
2
0
Trouble when watching in browser
The past two days I have been trying to find a browser that will work reliably. I was using firefox, and never had a problem with it, then at&t decided that my choices don't matter and firefox users could go (Edited per community guidelines) eggs. I started using brave browser, and it works at first
Question
417
3
0
Cloud DVR chooses the wrong broadcast
Game two of the Men's College World Series is broadcast on ABC, with a secondary broadcast on ESPN-U called "UmpCast." While the ABC broadcast is normal, the UmpCast takes its stream from a camera worn by the home plate umpire. Cloud DVR makes a choice when a desired program is streamed by more than
Question
227
3
0
Gemini Air Remote loses Blue-Tooth Connection
I have had one replacement of my Gemini Air Dongle and it's Remote where I experienced several failures including connecting to the Remote(Blue-Tooth or BT connection). On the replacements, after about 2 weeks I experienced lose of the BT connection(two blue lights on remote pulsing for several seco
Question
308
1
0
Apple TV app not installing on gemini
It stops at 6 % and retrying doesn’t help. The app shows up in apps but it doesn’t load or work. Help
Question
298
11
0
“PRESS DOWN TO SEE RECENT CHANNELS” BANNER
Not certain why DIRECTV would find the RECENT CHANNELS Banner a helpful option on the streaming device without some obvious way to remove this annoying banner. It appears and stays in position. I have contacted DIRECTV Support several times and their agents DO NOT KNOW HOW TO REMOVE THIS ANNOYING BA
Question
558
4
0
TV turn on
Why do I have to reset every time I turn on TV? Do we need the receiver box replaced
Question
185
1
0
Audio out of sync
I changed my sound system to a soundbar (Sonos arc). It is connected to the TV as is the directv air device. The soundbar connects to wifi but I think that's so that the volume can be controlled from the sonos app. I'm watching TV and it's very noticeable that the audio is out of sync with the video
Question
1.4K
32
0
Remote no longer working
Al I can do is turn the box on and off. I changed the batteries and that didn't do anything. I held down the - and apps button then held down rewind and fast forward and got remote paired successfully. Still cannot do anything other than turn the box on and off. What's the deal?
Question
200
2
0

