U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.3K

(1291)
Equipment return

I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to the

Question

155

5

0

Switch wireless receiver to use gateway instead of WAP

Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway is capable of

Question

264

5

0

Accepted Solution

Official Response

SET UP

New insignia fire tv - scanning for Cable channels yields no channels found

Question

233

5

0

Question on Returned Equipment

Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UPS for re

Question

102

1

0

Receiver error "This set top box does not match the account settings"

Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.

Question

181

2

0

Stupid “follow up”

I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We did some wor

Question

173

1

0

Replacing receiver

Last Monday, our receiver stopped working, spent over an hour with tech support, they then decided to send a new receiver which I received on Thursday. Hooked it up and it still didn't work, spent another 1.5 hours on the phone with tech and they couldn't fix it. Now a tech is going to come to our h

Question

111

1

0

Another outage in my neighborhood

Last week the entire neighborhood where I live experienced a fiber outage (tv and internet) for the entire week. It went out last Sunday evening around 8:00pm and did not come back on until that Friday at about 4:30pm. It was up all through the long 4th of July weekend. Now it has gone out again at

Question

129

0

0

Accepted Solution

How many U-verse HD streams with VIP2262 and Fiber 300 service?

Hello. I recently upgraded to Fiber 300 internet service. I have U-verse TV with whole-house DVR. The article https://www.att.com/support/article/u-verse-tv/KM1040899/ , under "How does AT&T Fiber make your TV experience better?", says that 6 HD streams should be available for watching and recording

Question

420

19

0

Closed

TV with RVs

How does TV service work with a stationary RV?

Question

246

8

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...