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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Recent update to make the double arrow go back to beginning of program
Recent update to make the double arrow go back to beginning of program messed up my remote. Instead of applying the update tk the double arrow back button it applied it to the 10 sec curved almost round button right above. Don't like it at all.
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258
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No show for install
Had two appointments for installation. No one shows up or calls. Will DirectTV let you do your own installation. Did my own Dish network install years ago in rural area.
Question
268
1
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RC 73 reset issues
I have an RC 73 remote that I have to reset every time I turn the TV and receiver off and back on. Reset procedure I'm using is to press mute and select at the same time, then 981, then code for TV. It works when I do this; however, I have to do it again the next time I turn the TV on. New batteries
Question
345
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Accepted Solution
Official Response
Help with Tv code program
Can't get remote to control volume on my sanyo tv. Tried every code listed twice. Cleared remote RC73 and restarted the genie H25-100 . My mind is tired lol help ! It has been working the TV volume for almost 4 yrs then poof it doesn't work. All other buttons work.
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2.9K
7
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unable to pair pair direct tv remote
I'm unable to pair my remote. only option is for sony brands and I have a fire tv
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362
2
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connection problems
In the middle of a program the screen will go dark. I have to turn the tv off and then on to return to program. This happens at least once a day. Now, the programs won't restart at all. I ran a scan that showed my wifi signal is strong. What's up?
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435
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Closed
No signal on one tv. Other tvs are working
I am getting a no signal on tv in my bedroom. Have rebooted tv and direct tv box. Have checked input. Nothing is working.
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22.1K
21
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Closed
DVR won't stay paused
Suddenly my DVR will not stay paused on recorded program playbacks. I pause a recorded program to go to the bathroom and before I get back the program is playing again. THe pause will only hold for about 30 seconds. Never had this problem before. It just started recently, about the same time we star
Question
5K
6
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DirecTV box asks to be powered on for other TV apps to work
We have a Samsung Smart TV Q80BA - we have used the TV apps [youtube/mlb/hulu, etc.] for over a year without having the DirecTV box on. Lately, while using an app, the TV will randomly go to another screen where it is asking you to power on the DirecTV box. Once we do that, then the app will begin t
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371
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