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HAS ANYONE RECEIVED THEIR $30 CREDIT YET?
I signed up for the credit -first the $20 and then the $30 credit -- and am now being told that my account has no record of any such request. It is absolutely ridiculous.
Is anyone else having this problem?
lou_do
ACE - New Member
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651 Messages
1 year ago
I think they said it may take a couple of billing cycles before we get them.
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DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Hi @mtr102370, we're sorry for any delays with your credit. Credits usually take 1-2 bill cycles to reflect. If you don't see it on this month or next, please contact us back, and we'll look into it. Shirley, DIRECTV Community Specialist
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Tiger593
ACE - New Member
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1.6K Messages
1 year ago
Just be patient if you applied for it you should get it. I got mine. It just takes a while to process!
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Socalstreamer818
10 Messages
1 year ago
Mine is being applied to my October bill, sadly only a $20 credit (I went back after $30 was announced but it said I'd already applied).
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bcbsncjlj
ACE - Expert
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6.5K Messages
1 year ago
Same here - October bill.
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Ludwick577
ACE - New Member
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3.6K Messages
1 year ago
@Socalstreamer818 same thing happened to me so I contacted their Twitter support and they gave me a 10 dollar credit....
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