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ATT Uverse account was closed but not properly. In collections and customer support not helping at all. What do I do?
We closed an ATT Uverse account and returned the equipment, but ATT forgot to shut down the account properly. It eventually went into collections. Opened a ticket with ATT over a year ago and still it sits as collection on credit report. Spent hours talking to customer support stating "they are taki
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U-verse TV Account
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STARZ can’t access all content
Why am I not able to access all content on STARZ? I can watch some shows and others when I try it to it asks to sign up. I was able to watch all shows up until about 4 days ago. I can access all content on my phone and my iPad but not my tv.
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Watching U-verse TV
231
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AT&T remotes not working
I have a Dynex TV and the three remotes that I have laying around don't work. They are 2 S10 S3 and 1 S30S1A. I can't seem to program them. They don't seem to work my TV at all. The other remote I have which is a S10 S3 works and it works my LG TV. I don't know what's wrong. I have followed the inst
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Watching U-verse TV
1.3K
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Closed
Suspended service reactivated without concsnt!
Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and
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U-verse TV Equipment
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Remote control number pad are only buttons working
Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.
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U-verse TV Equipment
267
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How to Report Deceptive Billing Practices by AT&T That Result in Collections That Are Not the Consumer's Fault
I tried for months to get adjusted bills that I was told to expect once I stopped all of my services with AT&T for their deceptive business practices. Since I was a 'legacy' DirecTV customer, NO ONE between AT&T and DirecTV account management was able to provide the final combined Uverse bill. I rec
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U-verse TV Account
622
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ATT Property Claim - Referred to Sedgwick claims examiner not responding - need resolution
I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house. The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable. Damage was repaired and cost me $4,100. I was assigned to a Sedgwick claims examiner, Slaton Dawkins. He
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U-verse TV Account
1.7K
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Error message received during receiver setup - red ‘X’ and number 3
I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic
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U-verse TV Equipment
128
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Accepted Solution
Official Solution
Using the S20-S1A Uverse Remote
Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?
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U-verse TV Equipment
217
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No U-verse TV service
My U-verse has been out since 2/2/23. Outage map shows an outage EXCLUSIVELY in my neighborhood, the 78757 zip code. Tech support says the will not troubleshoot or send a tech until the outage is cleared. They say they will fix it in 24 hrs. It has been 14 days. What should I do?
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Watching U-verse TV
175
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