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Non-Functioning U-verse Wireless DVR
My wireless VIP 2500 has died. I need a new one. I have spent over an hour on the phone being shifted from number to number with no one able to assist. I need a direct call number to order a new box. I am an employee and it seems to be harder to provide support than if I were not. Please help.
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U-verse TV Equipment
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Official Solution
Box and tv turn back on after I press off on remote
It usually takes me 3 times to turn off my box and tv after pressing the off button on my att remote. I press the off button, it turns off and then right back on after a few seconds. I press off and it does it again. Usually on the 3rd time it takes and stays off. It only ever happens on my main tv,
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U-verse TV Equipment
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Terrible customer service.
I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.
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U-verse TV Equipment
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Uverse app to my Fire Stick
I added the Uverse app to my Fire Stick and when I attempt to login I get "error authenticating please try again". This error happens on both my fire stick and fire tv. I can login just fine on the computer but have never been able to access Uverse on the fire stick. My login and password have been
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U-verse TV Account
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Disable standby to avoid from pressing OK.
We have 6 U-verse receivers in a A/V closet for 6 treadmills with TV's and when the machines are not in use the receivers timeout and you have to press the ok button. The treadmills are able to change the channels on the console, but do not have an ok button, so you have to go in the closet and and
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U-verse TV Equipment
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Closed
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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U-verse TV Equipment
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Official Solution
RECYLE CABLE BOX
ATT emailed me after canceling the tv service to recycle the outdated cable box rather than to return it. How do I know if ATT will later ask for proof that I recycled the unit? Or if ATT will charge me for the unit since they didn't ask for proof that I recycled it? ATT does some strange things aft
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U-verse TV Equipment
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Official Solution
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
If I sign up for AT&T Fiber, can I keep my U-verse TV service?
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U-verse TV Account
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DVR and rewind freezes and skips
When recording shows for later viewing and rewinding live shows, the screen freezes then skips ahead, losing part of the recording. I've called and tried to correct this with an agent by telephone at least three times over the last few weeks, only to have the problem resurface. How do I get a techni
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U-verse TV Equipment
131
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My DirecTV, then AT&T U-verse, and now what?
Since you bought Warner Bros. Pictures, your only choice for cable/satellite broadcasting must be AT&T U-verse, not DirecTV. Do you want to sell Discovery to Metro-Goldwyn-Mayer?
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U-verse TV Equipment
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