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can't remember password or answers to security questions

I have my account number, email address and user ID but can't remember password or answers to security questions. How can I sign into the account?

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129

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Accepted Solution

Will Genie (HR54) record streaming Directv?

I have a problem with satellite reception - random loss of signal due to construction in my area. Will the HR54 record streaming DirecTV? I like the idea of having recorded material in my possession rather than in the cloud. But I haven't seen any descriptions of the HR54 say, specifically, "records

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124

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Issues with recordings on Genie 2 receiver

I am having some issues with playback of my recorded shows that started about 2 weeks ago. I am a satellite customer and have a Genie 2 HS17-100 server with 3 clients. Two of them are C41W-100 and the third is a C41W-500. I have had this system for probably 4 or 5 years now and have never had a prob

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119

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Closed

How do I do a factory reset on receiver?

https://www.directv.com/support/article/000092463 says to hold the blue button for 20 seconds. That does nothing. There's a menu option that claims to do a reset, but it does nothing as well. I tried contacting support, and this is the biggest mystery they've ever encountered... after half an hour o

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CBS PROBLEM

CBS keeps blurring , stopping and starting and screen going black and on again.

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63

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TV goes off and on by itself

My TV turns itself off and then comes back on ONLY when using my Directv Gemini server. (Same TV when using streaming instead of Directv connection NEVER goes off and on.) Server and towers lights remain on during the off/on event. If I am watching a recorded show, when it comes back on I am on the

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212

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Cannot open DIRECTV app

When I click on the DIRECTV app on my iPad, all I get is a black screen. My iPad IOS is up-to-date. My DIRECTV app is up-to-date. I tried deleting the app and reloading. The problem persists. Please advise.

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828

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Channel blacked out in guide

I'm asking for someone else, as I don't have DirecTV. This is verbatim. @Juniper @litzdog911 any ideas? I have the Sports Pack, which is supposed to include FS2 (Channel 618). The channel works for me when I select it with my remote, but the channel is grayed out in the on-screen guide. If I try to

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81

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Accepted Solution

Closed

Loss of Channel 283 NGWHD

Did I lose Channel 283 NGWHD?!?! I no longer can watch this station. Is this a change.

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881

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DirectTv turn off and back on.

DirectTv in bedrooms only randomly turn off and back on. The main box that is connected to the satellite works fine.

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50

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