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Topics (3)
Latest Conversations
App
The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?
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Satellite Account
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Promotional reward card
I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have
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Satellite Account
39
3
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Learn how to connect your DIRECTV remote to TV.
Check out our helpful article to walk you through the steps.
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Satellite Equipment
49
0
0
RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.
I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes mul
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Satellite Equipment
93
4
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Direct TV App no longer working
I watch when I am away from my satellite on my iPad or a FireStick. I’ve deleted the apps and reinstalled on both. Keep getting blank screen or error message. Can’t stream anything.
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Watching on Satellite
1.2K
45
Accepted Solution
Official Solution
PPV movie showed up on my recordings
I am not sure how the PPV movie was recorded as I don't recall recording it. Can I remove it so I am not charged?
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Satellite Account
1.3K
4
0
Accepted Solution
termination fee
I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T
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Satellite Account
1.3K
7
Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.
As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu
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Satellite Account
80
1
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Skipping/choppy video and sound with Gemini
I obtained a Gemini about 4 months ago and since day 1 when I turn the TV/Gemini receiver on in the morning I get choppy/video on all channels for that TV(not every day but most). I have to turn off TV and gemini and turn back on then it is fine. Today when I try this fix it doesnt work. I've tried
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Watching on Satellite
578
13
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Reinstall Satellite Direct TV
We are having a new roof installed and I have appointment for satellite to be reinstalled on Tuesday, Sep 5, 2023. Roofing contractor is taking it off and Direct TV is reinstalling. Is there anything else I need to do?.
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Satellite Equipment
238
2
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