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App

The app hasn’t worked for a couple of months now. I’ve called several times and each time I get the same answer “WE ARE AWARE OF THE ISSUE.” Yea, right. This is very disturbing. Anyone else dealing with this?

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34

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Promotional reward card

I just got off the phone with customer service about not receiving the promotional reward card for signing up for service. I have never received the card or an email... No information. The representative told me that an email was sent and was never redeemed and is now expired as of December. I have

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39

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Learn how to connect your DIRECTV remote to TV.

Check out our helpful article to walk you through the steps.

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49

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RC73B no longer allows ON button to turn my Sony Bravia off. My 2 other TVs can be turned off using RC73 ON button.

I have 3 TVs all connected to an HR44 with each having an RC73 for Receiver/DVR control via RF. Recently, my Sony Bravia can no longer be turned off with it's RC73's ON button. My Toshiba & Panasonic TVs can still be turned off using the RC73 ON button. I have reset the HR44 and all RC73 remotes mul

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93

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Direct TV App no longer working

I watch when I am away from my satellite on my iPad or a FireStick. I’ve deleted the apps and reinstalled on both. Keep getting blank screen or error message. Can’t stream anything.

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1.2K

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Accepted Solution

Official Solution

PPV movie showed up on my recordings

I am not sure how the PPV movie was recorded as I don't recall recording it. Can I remove it so I am not charged?

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1.3K

4

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Accepted Solution

termination fee

I have been an ATT customer for close to 25 years, both for my business and for our family. I recently established a DirectTV account that we ended up needing to cancel. After an hour long chat/call with customer service to cancel the account I was informed of a early termination fee of over $400. T

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1.3K

7

Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minu

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80

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Skipping/choppy video and sound with Gemini

I obtained a Gemini about 4 months ago and since day 1 when I turn the TV/Gemini receiver on in the morning I get choppy/video on all channels for that TV(not every day but most). I have to turn off TV and gemini and turn back on then it is fine. Today when I try this fix it doesnt work. I've tried

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578

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Reinstall Satellite Direct TV

We are having a new roof installed and I have appointment for satellite to be reinstalled on Tuesday, Sep 5, 2023. Roofing contractor is taking it off and Direct TV is reinstalling. Is there anything else I need to do?.

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238

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