U-verse TV Equipment

I returned my equipment on 12/10/2021, I called direct tv and provided the reference number. I have called direct multiple times and have only been told that i would get my money back in a few weeks, or will hear back from someone in 3-5 business days and not respond. My refund is $397 not pocket ch

No se mira pero si se escucha

The pace receiver is constantly rebooting. This happens multiple times a day when I change channels or playback recorded content. I'm wondering if I can get a replacement receiver as this is driving me crazy. I am also not able to program the remote to turn the TV and Receiver on/off. I have tried s

I want to express how stressful I am trying to remove this collection from my account. I have been going back and forth with ATT/DIRECTV for 2 years and it seems like I'm getting nowhere. I followed all given instructions from AT&T/DIRECTV on returning the equipment when I canceled my services with

My screen saver will not respond to my remote so I cannot watch tv. I have reset and restarted and nothing is working?

Where to return unused TV box

Following a power outage for about 30 minutes, the receiver seems to be in a loop where the red, blue and green lights flicker for a bit and then remain solidly on for a bit. Just going back and forth. I tried resetting the receiver twice to no avail by holding down the power button for 10 seconds,

I have my Uverse DVR ISB7500 wired with an ethernet cable provided by ATT. When I connect it with a different cable, the link light flashes slowly and never makes a connection. It works perfect when its connected with the provided cable however I need a longer cable. I am not sure what the issue is

Approximately 1-2 times per week my gateway will randomly reboot. When it does I lose TV, Internet and Phone service. Sometimes after the gateway gets done rebooting I will also have to reboot the TV/DVR box in order to get the TV service back. This has been going on for at least a month now and it

I am returning cable devices but keeping internet so need to retain the gateway . im not certain which is the gateway piece of equipment can you please help ?