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New Member

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7 Messages

Sunday, September 29th, 2024

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Recording Problem

Is anyone else having recording issues on Direct TV Stream?

Can't attach the error image but it says "There is a recording problem for some reason this recording could not be set try again"

This for a any channel. I did a chat with a Direct TV person and they said this is overall wide issue with everyone.
https://photos.app.goo.gl/qdsvX7A91r6Xyp5t7

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Accepted Solution

New Member

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7 Messages

1 year ago

I had to go into Ruko, log out of the Direct TV Stream app, then remove the Direct TV Stream app, reboot Ruko, add the Direct TV Stream app back in, reboot again, and sign back in with my email address and password. Now I can record again, WOW

ACE - New Member

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1.6K Messages

1 year ago

What are you using to stream?  Have you tried resetting your device?  Have you tried recording from a different device? I am not haveing any problems recording.

New Member

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7 Messages

1 year ago

I tried it on two different Ruko devices and my laptop, and all say the same error.

I have rebooted the router at house, still won't record any channel.

(edited)

ACE - New Member

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1.6K Messages

1 year ago

Are you having any other viewing issues other than not being able to record?

Expert

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6.5K Messages

1 year ago

Just set a recording of Shark Tank on CNBC, so it's not a wide outage. Reboot your device.

(edited)

New Member

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7 Messages

1 year ago

I have rebooted all devices, and they are fully updated. No other viewing issues

Expert

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6.5K Messages

1 year ago

So you can record now?

New Member

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7 Messages

1 year ago

No, still cannot record

(edited)

Expert

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6.5K Messages

1 year ago

What are you trying to record? 

New Member

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7 Messages

1 year ago

trying to record anything on any channel

Expert

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6.5K Messages

1 year ago

I am not aware of any significant outage being reported. Try recording Shark Tank on CNBC, so we have something in common.

Expert

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6.5K Messages

1 year ago

Where did all that info come from?

New Member

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7 Messages

1 year ago

I got a hold of someone at Direct TV who told me to go through that process.

Expert

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6.5K Messages

1 year ago

OK. I will mark your comment as "Accepted Answer" so if others have this issue they can find it. Closing post!


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