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4 Messages
Sunday, September 15th, 2024
I cant find a way to add Netflix thru my Directv Stream account. There is no add on in my account area.
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Expert
•
6.5K Messages
1 year ago
Log in to your account. Go to "Manage TV Package". Scroll to the bottom of page to "Streaming Services". Select add "Netflix" for $22.99/month.
Netflix is not there to add.
It's there for me.
Well not for me.
ACE - Expert
23.3K Messages
You have DIRECTV STREAM, the bring your own device (BYOD) version, and not DirecTV via Internet? (both streaming options but with different options).
And are you logging into your account from a computer or mobile device?
Just a couple things I can think of that may affect what you are seeing or have access to.
Sorry, I don't know what to tell you. It is visible in plain site under "streaming services".
ACE - New Member
3.6K Messages
I can see it as well.
Do any errors show on the page?
Different browsers?
Do you already have Netflix?
Clear cache/cookies?
Unclear if this is a computer issue with loading the page or an issue with their account (or at least the website access to it), if not something about their account is not qualified.
bcbsncjlj
Expert
•
6.5K Messages
1 year ago
Log in to your account. Go to "Manage TV Package". Scroll to the bottom of page to "Streaming Services". Select add "Netflix" for $22.99/month.
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0
jerbo222
4 Messages
1 year ago
Netflix is not there to add.
0
0
bcbsncjlj
Expert
•
6.5K Messages
1 year ago
It's there for me.
0
0
jerbo222
4 Messages
1 year ago
Well not for me.
0
0
Juniper
ACE - Expert
•
23.3K Messages
1 year ago
You have DIRECTV STREAM, the bring your own device (BYOD) version, and not DirecTV via Internet? (both streaming options but with different options).
And are you logging into your account from a computer or mobile device?
Just a couple things I can think of that may affect what you are seeing or have access to.
0
0
bcbsncjlj
Expert
•
6.5K Messages
1 year ago
Sorry, I don't know what to tell you. It is visible in plain site under "streaming services".
0
0
Ludwick577
ACE - New Member
•
3.6K Messages
1 year ago
I can see it as well.
0
0
Juniper
ACE - Expert
•
23.3K Messages
1 year ago
Do any errors show on the page?
Different browsers?
Do you already have Netflix?
Clear cache/cookies?
Unclear if this is a computer issue with loading the page or an issue with their account (or at least the website access to it), if not something about their account is not qualified.
0
0