Gemini Remote and Bose Smart Ultra Soundbar

I recently tried Directv streaming using the new Gemini device. I really enjoyed the picture and product. My only problem was I have a Bose Smart Ultra Soundbar and each time I pushed up the volume using the Gemini remote, it was like pushing it up 3 or 4 times up and the same one pull lowered the soundbar 3-4 times.  After working with Bose and many, many hours with DTV doing the same trouble shooting over and over until I could be a tech for DTV, I finally got a representative who listened to me and not by the book. She finally found out that the Bose Smart Ultra Soundbar even using the manual model number could not be supported by Gemini Remote. They did finally admit that it is no compatible with my system. I do not want to use two remotes so I did return before my 14 day trial was up. They did give me a ticket number for my issue, and I do call once a week to see if they just closed my ticket or are working on it with a firmware update. I did text yesterday and yes the text said they are working on it. Not sure if she said that in sincerity or just to close out her text. So, until that is fixed, I am sticking with my current TV provider.  I do hope they really do fix this issue.  It is a known issue, and even on the internet. Search on the internet for the reason using AI gives you this answer                                                                             

Why It’s Not Adjustable

• No IR pacing control: The Gemini remote doesn’t allow users to adjust the IR repeat rate or sensitivity.
• No firmware fix available: DIRECTV has not released a patch to resolve this issue, and support forums confirm that Bose compatibility remains limited.
• Line-of-sight limitations: Even when IR is used, it requires close proximity and direct line-of-sight—often within 4 feet.