New Member
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1 Message
Non-Penetrating Mount
Hi... Our 4 story condo just re-surfaced the flat roof.... our dish was removed. I have a re-install service call for tomorrow... I will need the tech to use a weighted non-penetrating mount. I called DirecTV tech support (NOT US) and they the tech should have all equipment and accessories they would need. I am a little concerned that might not be the case... because i feel like they only answer questions OFF SCRIPT and don't really actually know.....they only say rest assure the tech will do the install.
litzdog911
ACE - Sage
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46.6K Messages
12 days ago
Not much we can do about that. Hopefully they have the proper equipment.
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DIRECTVhelp
Community Support
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255.4K Messages
12 days ago
Hey, @AnnetteIbanez1. We're sending you a DM to ensure that the technician has the right equipment for today's service call. Please check your inbox. Rhyan, DIRECTV Community Team
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nabukl
ACE - Professor
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2.4K Messages
12 days ago
They will NOT have a non penetrating roof mount.
(edited)
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